PRIVACY POLICY

The brand Sem Espinhas owned by Shining Wind Lda. or any reference to "us" and "our" is alluding to this entity. We are the data controllers for the enforcement of data protection legislation.

This Privacy Policy forms the basis on which we collect, store and use all personal information that we collect about you or that you provide to us.

Sem Espinhas strives to keep as little information about you as possible. We never sell your personal information and/or email address to third parties.

What information can we collect about you?

We may collect and process the following information about you:

- Information you provide to us when filling out forms on our website. This includes information provided when registering to use one of our services (for example, information provided in the process of completing a purchase of goods) or requesting additional services, or information you provide when participating in a promotion or contest run by Sem Pimples. We may also ask you for information when you have a problem with our website or ordering service.

- If you contact us, we can archive this correspondence.

- Information you provide us in the surveys we launch, subject to prior authorization.

- We may collect information about the device you used, including (if available) or your IP (Internet Protocol) address, to protect against fraud.

Cookies allow us to collect the following information: details about your visits to our website, including (but not limited to) traffic data, location data, weblogs, and other communication data, as required by your own billing or similar .

For detailed information about the cookies we use and the purposes for which we use them, see our Cookie Policy.

How do we store your data?

- All the information you provide to us is archived on our secure servers.

- In all the information we receive about you, strict procedures and security functions are used to prevent unauthorized access. While we do our best to protect your personal information, we cannot guarantee the security of the transfer of data you submit to our website. Each transfer you make to our website is at your own risk.

How do we use your information?

We may use information about you in the following ways:

- To provide you with information or services that you have requested.

- To inform you of the progress of your order.

- To fulfill obligations arising from contracts or agreements entered into between the two parties, for example, delivering your order to the correct address or making your payment possible.

- To allow you to participate in interactive features of our services.

- To ensure that our website content is presented in the most efficient way for you and your device.

- To help you complete your order.

- To improve our website and services.

- To inform you of changes to our products or services.

- To carry out fraud control.

- Post product reviews on our website and marketing material (with proper authorization).

- To carry out research on the customer experience, based on the information you have provided to us in a survey (subject to prior authorisation).

- To send you periodic information by email (with proper authorization). At any time you can also use the unsubscribe option that is used in our communication. We will never sell your personal information and/or email address to third parties.

- See also our Cookie Policy.

If we change the way we use your information, you will be informed in advance and this document will be adapted accordingly.

Legal bases on which we collect and process personal data:

1. The person involved has authorized us to process personal data

2. Processing is necessary for the execution of an agreement

3. Processing is necessary to make it possible to fulfill a legal obligation

4. Processing is necessary for the protection of the legitimate interests of the controller

If you do not want us to use your information in this way, or provide information to third parties for marketing purposes, please contact us at geral@semespinhas.net You can always, at any time, unsubscribe from our newsletter by clicking on the link at the bottom of each newsletter, or asking us to remove your email address from our files via geral@semespinhas.net.

With whom do we share information?

To make your order possible, we make your information available to third parties, including:

- Organizations of postal services that support the delivery of the items you ordered.

- Organizations that help complete and pay for the purchase of items, such as financial institutions, including banks, credit card companies and other payment service providers. This includes exchanging information for fraud protection and reducing credit risk.

- Organizations providing customer feedback services (subject to prior authorization).

- In case we sell our company and/or goods, we may disclose your personal information to the potential buyer of our company or goods;

- If we need to disclose or share your personal information to respond to a legal obligation, or to enforce or enforce our Terms and Conditions; or to protect our rights, property, or safety of our customers or others.

How long do we keep your data?

For tax reasons, we keep information such as invoices, receipt confirmations and other documents (which may contain personal information) for a minimum period of 10 years, after which this information will be destroyed.

Your information that we use for marketing purposes is kept until you tell us that you no longer wish to receive this information.

Outbound links on our website

Our site may contain links to (and from) the websites of partner networks and advertisers. Please be aware that if you follow a link to any of these websites, they may apply other terms or policies to collect your personal information and we accept no responsibility for that policy.

Access, update and correction of your data

We want to ensure that your personal information is accurate and up to date. if the information you have provided us changes, for example if you change your name or e-mail address, please inform us of the correct data by sending an e-mail to geral@semespinhas.net.

Your rights under the GDPR

The European Data Protection Act (GDPR) grants you the right to access, update and correct information about you. You also have the right to be forgotten and you can ask us to delete or anonymize all your personal information found in our files.

If you would like a copy of any or all of your personal information, please send an email to geral@semespinhas.net.

Alternatively, you can contact our headquarters at:

Shining Wind Ltd.

Av. da lifreedom 245, 4th A

1250-143 Lysgood

E-Mail: geral@semespinhas.net

We will respond within a maximum period of 4 weeks after receiving your request.

Please be aware that it is not possible for us to delete your personal information as long as there is a legal obligation to store this data (e.g. for tax purposes, or as long as we have a legal obligation to you (e.g. if you have made a claim under of the warranty).

If you make use of the right to "limit processing of personal data" or provide incomplete information, there may be consequences (For example, we will not be able to find your warranty information). Last update: April 2021.

Any changes we make to our privacy policy in the future will be posted on this page. Please also read our Terms and Conditions for disclaimers and limitations of liability for using our website.